Cruise Customer Service Consultant - Homebased UK Wide
Salary and benefits Up to £28,000 plus excellent benefits Contract length Permanent, Full time Locations UK wide and home-based
Locations
Cruise Customer Service Consultant - Homebased UK Wide is available in the following locations:
1. Home-based
2. England
3. Bedfordshire
4. Berkshire
5. Bristol
6. Buckinghamshire
7. Aylesbury
8. Cambridgeshire
9. Cambridge
10. Peterborough
11. Cheshire
12. Chester
13. Cleveland
14. Cornwall
15. County Durham
16. Durham
17. Cumbria
18. Derbyshire
19. Devon
20. Exeter
21. Plymouth
22. Dorset
23. East Sussex
24. Brighton
25. Essex
26. Gloucestershire
27. Cheltenham
28. Gloucester
29. Greater London
30. Central London
31. Greater Manchester
32. Manchester
33. Hampshire
34. Portsmouth
35. Southampton
36. Herefordshire
37. Hertfordshire
38. Humberside
39. Hull
40. Kent
41. Lancashire
42. Lancaster
43. Preston
44. Leicestershire
45. Lincolnshire
46. Merseyside
47. Liverpool
48. Middlesex
49. Norfolk
50. Norwich
51. Northamptonshire
52. Northumberland
53. North Yorkshire
54. York
55. Nottinghamshire
56. Oxfordshire
57. Oxford
58. Shropshire
59. Somerset
60. Bath
61. Taunton
62. South Yorkshire
63. Sheffield
64. Staffordshire
65. Stoke-on-Trent
66. Suffolk
67. Surrey
68. Tyne and Wear
69. Newcastle-upon-Tyne
70. Warwickshire
71. West Midlands
72. Birmingham
73. Coventry
74. West Sussex
75. West Yorkshire
76. Bradford
77. Halifax
78. Leeds
79. Wakefield
80. Wiltshire
81. Salisbury
82. Swindon
83. Worcestershire
84. Redditch
85. Worcester
86. Wales
87. Caernarfonshire
88. Cardiganshire
89. Carmarthenshire
90. Clwyd
91. Wrexham
92. Denbighshire
93. Dyfed
94. Flintshire
95. Glamorgan
96. Cardiff
97. Swansea
98. Gwynedd
99. Mid Glamorgan
100. Monmouthshire
101. Newport
102. Pembrokeshire
103. Powys
104. Scotland
105. Aberdeenshire
106. Aberdeen
107. Angus
108. Dundee
109. Argyll and Bute
110. Ayrshire and Arran
111. Banffshire
112. Berwickshire
113. Caithness
114. Clackmannanshire
115. Dumfries
116. Dunbartonshire
117. East Lothian
118. Fife
119. Inverness-shire
120. Inverness
121. Lanarkshire
122. Glasgow
123. Midlothian
124. Edinburgh
125. Moray
126. Nairn
127. Perth and Kinross
128. Perth
129. Renfrewshire
130. Stirling and Falkirk
131. Sutherland
132. West Lothian
133. Western Isles
134. Wigtown
135. Northern Ireland
136. Belfast
Calling all Cruise Customer Service Specialists! We have a brand new, fully homebased role which offers a highly competitive salary up to £28k and a Monday to Friday working week between 9am – 6pm!
As a Cruise Customer Service Consultant, you’ll play a vital role in ensuring our client’s customers enjoy a seamless post-booking experience. Excellent knowledge of the cruise market is essential for the position, along with a customer focused approach and strong problem solving skills.
In return, you’ll benefit from a highly competitive salary, all necessary equipment provided, great working hours (no lates or weekends!) amazing cruise and travel discounts for you and your family and comprehensive training and professional development opportunities.
If this role is of interest to you, please press the apply online button now.
Role of Cruise Customer Service Consultant:
137. Handling a variety of post-sales queries via phone and email.
138. Arranging special requests and add-ons to enhance client bookings.
139. Booking additional services when required including excursions, dining, and drink packages.
140. Managing booking amendments and changes.
141. Completing any ad hoc administrative tasks as required.
142. Resolving customer issues or complaints, escalating where necessary.
143. Liaising with internal departments with any queries or amendments
144. Offering an exceptional level of customer service and completing work to a high standard.
Skills required for the role:
145. Previous experience in a customer service or support role within the cruise sector is essential.
146. Excellent knowledge of the cruise market - essential.
147. Strong organisational skills: Professional, detail-oriented, and able to prioritise tasks efficiently.
148. Problem-solving ability: Capable of managing complaints and finding amicable resolutions.
149. Team player: Collaborative and adaptable in a dynamic environment.
If you’re interested in learning more about this Cruise Customer Service Consultant opportunity, please press the apply online button now!