Job Overview
Doc Black Ink is the first and only tattoo studio in the Metrocentre, Gateshead. With a team of outstanding artists and professional piercers, we are dedicated to providing exceptional service to our customers.
We're looking for a receptionist to join our front of house team. A vital element of the role is supporting client bookings and ensuring our high customer satisfaction.
If you think you are a match, please send your CV and cover letter to info@docblackink.co.uk, or apply through Indeed.
Key Responsibilities & Accountabilities
* Assisting and supporting our client base, ensuring exceptional customer service is maintained at all times.
* Maintaining client relationships to a high standard, professionally addressing queries, complaints, and questions. If required, escalating to the appropriate team member.
* Organizing client bookings on behalf of artists, confirming the details of each appointment.
* Opening and closing premises to ensure store security when needed.
Person Specification
* Strong interpersonal skills are preferred due to the fast‑paced nature of the role. The candidate will be interacting with customers throughout the day.
* Ability to build working relationships quickly.
* Ability to engage with colleagues and customers with a professional and supportive attitude.
* Interest in the tattoo industry, with some understanding of various artist styles.
* Previous experience in a tattoo or piercing studio is preferred but not essential.
Job Details
Job Type: Permanent
Pay: £12.21 per hour
Benefits
* Free parking
* On‑site parking
Experience
Customer: 2 years (required)
Other Information
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative
Industries: Retail
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