NLC2 £24,825 - £25,098 - Pro Rata
Job Opportunity at North Lanarkshire Council
Join our teams at Airdrie Town Hall and various locations throughout North Lanarkshire, providing front of house support for arts and entertainment events.
We seek enthusiastic individuals to assist the management team in delivering excellent customer care and safety at events such as theatrical shows, conferences, award ceremonies, concerts, pantomimes, and more.
Based at Airdrie Town Hall and other locations, the post holders will report to the Customer Service Manager.
Reporting to the Front of House Supervisor, your main duties include ensuring public safety, handling customer inquiries, ticket sales, merchandise sales, and providing excellent customer service. On-the-job training will be provided.
Applicants should have previous customer service experience, excellent communication and organizational skills, and the ability to work independently and as part of a team.
These casual roles have flexible hours, including daytime, evenings, weekends, and public holidays. Attendance at training sessions is expected.
Benefits and Additional Information
North Lanarkshire Council offers a comprehensive benefits package, including 27 days of annual leave, 6 public holidays, and access to learning and development through the LearnNL academy.
For more information on careers with the local authority, visit the myjobscotland career hub.
We support flexible working and operate a Smarter Working Policy.
Note: Casual/sessional roles receive 12.1% of hourly pay for leave and public holidays, paid only for hours worked.
We are a Disability Confident Leader, offering guaranteed interviews to disabled applicants who meet essential criteria.
We support service personnel, veterans, and their families, offering guaranteed interviews for eligible candidates.
We are committed to #KeepingThePromise, providing guaranteed interviews for care-experienced individuals who meet the job criteria.
North Lanarkshire aims to be a vibrant place to live, learn, work, invest, and visit, promoting Fair Work principles.
Alternative formats for application packs are available, including large print, Braille, and audio. Contact 01698 403151 to request.
Easy Read materials explaining the process are available at Easy Read – My NL.
Important: We do not accept CVs; a completed application form is required for consideration. CV submissions will be disregarded.
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