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Senior facilities support supervisor

Oxford
Permanent
University of Oxford
Supervisor
Posted: 22 December
Offer description

As Senior Facilities Support Supervisor, you will play a central role in the smooth running of the Radcliffe Observatory Quarter's buildings, including the iconic Andrew Wiles Building. You will oversee day-to-day facilities operations, ensuring that our spaces are safe, well-presented, and ready to host world-class teaching, research, and events. You will support in leading a team of Facilities Assistants and Contractors, coordinating rotas, supervising work, and ensuring high standards of customer service for staff, students, and visitors. From supporting major events and conferences to managing maintenance tasks and building checks, you will be a trusted point of contact who keeps the site running seamlessly. This is a varied, hands-on role for someone who enjoys solving problems, leading people, and working within a dynamic operational environment where no two days are the same.

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world's leading university for ten consecutive years. A place where centuries of tradition meet world‑changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence.

Within Estates Services, our Facilities Management team ensures that Oxford's buildings are safe, welcoming, and exceptional places to work and study. We support thousands of staff, students, and visitors every day, collaborating closely with academic departments, event organisers, and contractors to deliver a seamless, high‑quality service across the University.

* Experience supervising staff and coordinating operational tasks.
* Strong communication and customer service skills.
* Practical/DIY skills and confidence supporting basic building maintenance.
* Good IT skills and the ability to follow procedures accurately.
* A proactive, reliable and problem‑solving approach with excellent attention to detail.

This role does not meet the criteria for sponsorship under the Skilled Worker visa under the UK Visa & Immigration points‑based system. We are therefore unable to offer sponsorship for this role.


What We Offer

* 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
* One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full‑pay maternity and adoption leave, plus 12 weeks of full‑pay paternity/partner leave.
* An excellent contributory pension scheme.
* Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
* Access to a vibrant community through our social, cultural, and sports clubs.
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