Amica Care offers a range of friendly, welcoming and professional support services, including occasional day care, to assisted living providing the independence many of our resident's desire, through to specialist dementia care for those in most need of our support.
We are recruiting for a part time Receptionist to join their team for 22 hours per week. Hours are spread over 7 days, to include weekends.
This is a Fixed Term Contract for 6 months.
Day to Day:
* You will be the first point of contact for all enquiries, greeting and helping visitors in the home.
* Provide an inviting and welcoming reception service to customers and visitors.
* To receive all residents/ visitors to the home in a pleasant and professional manner. Ensuring that the visitor book is completed and the appropriate person is notified of their arrival.
* To manage telephone calls in a prompt and professional manner.
* To support the management of visitors to the home.
* To perform secretarial/clerical duties as required by the Home Manager and to ensure efficient systems are in place for the maintenance of all records in accordance with statutory and company procedures.
Requirements:
* For this wide-ranging customer service and administrative role, we are looking for an experienced receptionist in a customer service setting.
* You will need to have, excellent people skills, experience with I.T and a positive and helpful approach.
* As with all our employees, you will be expected to work within our staff values and promote these at all times, by being an effective communicator, passionate about your work, encouraging team working and having a positive attitude.
* Overall, you should have pride in your work and committed to providing excellent customer service and administrative support.
Rewards:
In return for your commitment to providing the best service to our residents, you will be offered:
* Excellent learning and development opportunities and regular free training.
* A suite of employee discounts at a range of retailers, including money off your weekly shop!
* A cycle to work scheme.
* A competitive pension.
* An Employee Assistance Programme (EAP) providing a range of free and confidential services and advice for you and your family, such as counselling sessions, wellbeing support and legal advice.
* Monthly employee recognition.
* A friendly and supportive working environment.
* A refer a friend bonus of £200.