Job Description
Job Title: Community Liaison Officer\nLocation: Cardiff, City Centre\nSector: Construction / Tier 1 Contractor\nProject: Flagship, Major Building Development\n\nAre you passionate about community engagement and looking to make a real impact on a high-profile construction project in the heart of Cardiff?\n\nWe are recruiting for a Community Liaison Officer to join a market-leading Tier 1 building contractor, working on one of the most exciting and high-profile developments currently underway in the city.\n\nAbout the Role:\n\nAs the Community Liaison Officer, you will act as the key point of contact between the construction project and the local community – both residential and commercial. Your role will be to ensure that the community is informed, engaged, and supported throughout the duration of the build. You will:\n\n * \n\n Maintain regular communication with local residents, businesses, and stakeholders.\n\n * \n\n Manage community feedback, resolving any issues or complaints effectively and professionally.\n\n * \n\n Organise and attend meetings, community forums, and public consultations.\n\n * \n\n Produce newsletters, updates, and communication materials to keep the public informed.\n\n * \n\n Represent the contractor in a positive, proactive manner, building trust and strong relationships.\n\nAbout You:\n\nWe’re looking for someone with excellent communication and interpersonal skills, with previous experience working in a community-focused or liaison role.
You will need to be confident, diplomatic, and able to work independently while managing multiple priorities.\n\nEssential:\n\n * \n\n Strong background in community engagement, stakeholder relations, or a similar role.\n\n * \n\n Excellent verbal and written communication skills.\n\n * \n\n Ability to handle sensitive issues with professionalism and tact.\n\n * \n\n Experience working on or around construction or infrastructure projects is desirable, but not essential.\n\nWhat’s on Offer:\n\n * \n\n A unique opportunity to work on a landmark project with a highly respected Tier 1 contractor.\n\n * \n\n The chance to play a pivotal role in shaping positive relationships between a major construction project and the wider community.\n\n * \n\n Competitive salary and benefits package.\n\nThis is more than just a job – it’s your opportunity to be part of something transformative for Cardiff’s cityscape and community.\n\nTo apply, please send your CV and a brief cover letter outlining your relevant experience