UAT Test Lead (Salesforce & Enterprise Systems)
Role Overview
Long term Contract
Inside IR35
We are looking for an experienced UAT Test Lead to drive the strategy, planning, and execution of User Acceptance Testing (UAT) within a large-scale digital transformation programme.
This role sits at the intersection of business and technology, ensuring that delivered solutions meet real-world user needs and provide measurable business value. You will lead UAT activities across multiple systems, including Salesforce and integrated enterprise platforms, within an Agile delivery environment.
Key Responsibilities
UAT Strategy & Leadership
* Define and lead the UAT strategy, approach, and governance aligned with overall programme delivery
* Establish and embed a practical, scalable UAT framework across business and delivery teams
* Ensure clear entry and exit criteria for UAT cycles and programme increments
Planning & Execution
* Oversee end-to-end UAT lifecycle:
* Test planning
* Scenario definition
* Execution and defect management
* Test closure and sign-off
* Ensure readiness across environments, test data, tooling, and user access
* Coordinate UAT activities across multiple workstreams and stakeholders
Agile Delivery & Quality Assurance
* Participate actively in Agile ceremonies (refinement, sprint planning, demos, retrospectives)
* Promote early testing engagement and continuous feedback loops
* Ensure upstream testing (SIT) provides sufficient quality and traceability for UAT entry
Stakeholder Engagement
* Act as the primary liaison between business stakeholders, SMEs, QA teams, and delivery teams
* Support and coach business users in:
* Test scenario creation
* User journey validation
* Value-focused testing
* Provide clear reporting on UAT progress, risks, and quality outcomes
Risk & Issue Management
* Identify testing risks early and implement mitigation strategies
* Proactively remove blockers impacting UAT execution
* Ensure transparency and timely escalation of issues
Required Skills & Experience
* Proven experience as a UAT Test Lead within large-scale transformation programmes
* Strong experience with Salesforce platforms (Service Cloud, integrations, or CRM processes)
* Good understanding of:
* End-to-end system integration (APIs, middleware such as MuleSoft)
* Enterprise environments (SAP, cloud platforms like Azure/AWS)
* Experience working across Agile, Waterfall, and DevOps delivery models
* Strong stakeholder management skills with the ability to influence both business and technical audiences
* Experience managing testing in fast-paced, time-boxed delivery environments
Desirable Experience
* Exposure to geospatial or asset-based systems
* Experience in regulated or complex enterprise environments
* Familiarity with test management tools (e.g., Jira, Zephyr, Azure DevOps)
Soft Skills
* Strong communication and facilitation skills
* Analytical mindset with attention to detail
* Proactive, self-driven, and solution-oriented
* Comfortable managing ambiguity and competing priorities
What This Role Delivers
* High confidence in business readiness and solution quality
* Predictable and well-managed UAT and regression cycles
* Clear visibility of risks, issues, and test outcomes
* Strong collaboration between business and delivery teams
* Reduced late-stage defects and improved delivery efficiency