Your new companyThis forward-looking Engineering and Utility Services' supplier in Crawley, West Sussex, works collaboratively to achieve success and is constantly developing innovative solutions to their clients' needs. Your new roleThe Tech team are looking for an experienced IT Support Technician to work on a part-time (25 to 30 hours per week) basis across 5 days with hybrid remote working to serve as the first point of contact for IT support, company-wide.Typical day-to-day duties will include: * Install, configure, and maintain software and hardware components of computer and network systems* Diagnose and troubleshoot software and hardware issues* Repair and replace damaged computer and network components* Ensure the security of client and server computers by installing and upgrading antivirus and firewall software* Support employees and customers with IT-related problems* Maintain and update technical documentation regularly* Test new hardware and software before full-scale installation* Assist with the prompt resolution of support service tickets* Create and maintain user accounts in Microsoft 365/Active Directory* Review and manage email security systemsWhat you'll need to succeedThe ideal candidate will hold a degree or equivalent in Computer Science, engineering, or another relevant field.* Certifications i.e. CompTIA A+, Microsoft Certified IT Professional* Proven experience as an IT Technician* Excellent diagn...