Retail Store Manager
* Annual Salary: £35,000 - £39,000 plus up to £3.5k in bonuses
* Location: Fort William
* Job Type: Full-time
Join a leading retail team as a Retail Store Manager in one of Scotland's largest convenience store groups. This role offers the opportunity to lead a dynamic team, drive sales, and deliver exceptional customer service in a fast-paced environment. If you are a forward-thinking leader with a strong retail background, this position could be your next career step.
Day-to-day of the role:
1. Take full responsibility for managing all aspects of a busy retail store, ensuring operational excellence.
2. Lead and develop a highly effective team, focusing on operational, customer service, and team skills to exceed performance goals.
3. Ensure the store offers the right range, quality, and availability of products, aligning with brand standards and customer expectations to foster community loyalty.
4. Drive the implementation of new product lines and promotions, such as Food to Go, ensuring they meet standards and sales targets.
5. Manage resources effectively to align staff hours with peak customer times and address any operational challenges with sustainable solutions.
6. Uphold stringent safety and legal standards, particularly in food safety, hygiene, and regulated goods sales, through continuous team training and store managem...