About Mortimer House
Set in a seven-storey Art Deco building in the heart of London’s Fitzrovia, Mortimer House brings beautifully designed work, social and wellbeing spaces together under one roof. With hospitality at its core, the House is a stimulating place for members to collaborate, create and unwind — as well as feel at home.
Our ethos is inspired by Maslow’s hierarchy of needs. We use a holistic approach to hospitality to create carefully considered spaces that are exquisite yet unpretentious, centred on helping people connect to what matters to them.
About Maslow’s
Maslow’s is a group of progressive hospitality brands. Our mission is to create a collection of workspaces, members’ houses, restaurants & bars that are developed and operated within unique spaces in vibrant neighbourhoods and beautiful settings.
We opened the doors of our first site, Mortimer House in London’s Fitzrovia, in late 2017. Our second London House - 1 Warwick, opened in Soho this March.
The Role
As a waiter, you will play a crucial role in ensuring our customers satisfaction through an exceptional service and create a warm and inviting ambiance. We expect you to possess outstanding interpersonal skills, exude a positive attitude, and demonstrate an unwavering attention to detail.
Responsibilities:
* Greet guests warmly and provide them with menus
* Take accurate food and drink orders and relay them to the kitchen and bar
* Serve food and beverages promptly and accurately
* Respond to guest inquiries, provide recommendations, and address any concerns
* Ensure tables are properly set and presentable
* Assist in preparing the dining area for service, including cleaning and arranging tables
* Collaborate with kitchen and bar staff to ensure smooth operations
* Handle payment transactions and maintain a balanced cash register
* Uphold high standards of cleanliness and hygiene in the dining area
* Adhere to all relevant health and safety regulations
Requirements:
* Previous experience in a similar role
* Excellent communication and interpersonal skills
* Strong attention to detail and multitasking abilities
* Ability to work effectively in a team and under pressure.
* Positive attitude and willingness to go the extra mile to exceed customer expectations.
* Flexibility to work evenings, weekends, and holidays as required.
What we Offer
* £450 Gross Refer-a-friend scheme (unlimited referrals!)
* 50% discount on F&B onsite
* Reward and discounts platform
* SmartTech and CycleToWork schemes
* Access to delicious on shift meals