An exciting opportunity has arisen to join the Speech and Language Therapy team as an Administrator based at Centenary House, Eastbourne.
Responsibilities include data entry, general administration work, updating the appointments system, and providing excellent customer care.
The post holder will receive incoming telephone calls from patients, carers, GPs, staff, other healthcare professionals, and external organisations, taking appropriate action which may involve discussing matters with other team members.
We are seeking candidates who possess a strong willingness to learn, relish challenges, and exhibit the ability to work independently as well as part of a collaborative team. Commitment to improving patient services and excellent communication skills are essential.
You will work alongside clinical colleagues to ensure that the Speech and Language Therapy team operates smoothly, maintaining an efficient and effective administration service.
All applications will be scored against the Person Specification; therefore, applications should reference the key criteria of this role.
Please note that this post may close early if a threshold of applications has been reached.
The role involves supporting the Speech and Language Therapists (SLTs) working in East Sussex Healthcare Trust:
* To provide an efficient administrative service to the Speech and Language Therapy teams
* To manage defined workload to promote the smoother running of the community SLT team
* To use own initiative, working autonomously, and to take guidance from the Head of Service, Operational Support Officer, and the wider SALT team as appropriate
* To undertake H&S responsibilities as required
* To support administrative projects and service developments
* To support the induction process of new staff members
* To signpost service users who contact the office, with a clear understanding of the role of the SLT
* To act as secretary for meetings as appropriate, including taking minutes and diary planning
We are proud to provide ‘Outstanding’ care and be a great place to work.
We provide safe, compassionate, and high-quality care to half a million people living or visiting East Sussex. As one of the largest organizations in East Sussex, we are the only integrated provider of acute and community care in Sussex. Our extensive services are delivered by over 7000 staff across hospitals, community sites, and in people's homes.
In 2020, the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. Our hospitals and community services have received high ratings, reflecting our commitment to quality care.
In 2020, the Trust launched its ‘Building for our Future’ programme to expand and improve our facilities for future generations.
For further details or informal visits, contact:
* Name: Rachel Moreton
* Job title: Operational Support Officer
* Email: rachelmoreton@nhs.net
* Telephone: 0300 131 4541
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