Better places, thriving communities.
We're looking for a detail-oriented and proactive individual to help manage and improve our facilities systems. This role involves working with our digital tools to support the day-to-day running of our buildings and services. You don't need to be a tech expert—just comfortable using computers and keen to learn.
Key Responsibilities:
1. Help maintain and update our facilities management system (used to track maintenance, space usage, and equipment).
2. Collaborate with operations teams to identify workflows and processes that can be enhanced through the system
3. Be the go-to person for system-related questions and basic troubleshooting.
4. Work with IT and software providers to fix issues or make improvements.
5. Keep records accurate and up to date, including assets, maintenance schedules, and room usage.
6. Support teams by providing reports and insights from the system.
7. Train and support staff and contractors on how to use the system effectively.
8. Check that processes are being followed and data is correct.
9. Look for ways to improve how we use the system to make work easier and more efficient.
What We're Looking For:
10. Basic computer skills (e.g., using Excel, Outlook, and web-based systems, MS Office ).
11. Good attention to detail and a methodical approach.
12. Some experience in a supervisory or team leader role will be required.
13. some knowledge of facilities management environments is required
14. Strong communication and teamwork skills.
15. Willingness to learn new systems and processes.
16. Experience in facilities, administration, or customer service is helpful.
Why Join Us?
17. Be part of a supportive and forward-thinking team.
18. Learn new skills and grow your career in facilities management.
19. Help shape how technology supports our workplace.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Vikrant Verma at .