Overview
Calling all Technology graduates. Our client, a leading retail company in the south coast, is currently seeking a Helpdesk Analyst to join their IT support team on a contract basis. This could be a great opportunity for a graduate, someone with 1-2 years tech experience or if you're looking for a change in your current career.
Responsibilities
* Providing assistance in resolving technical issues
* Troubleshooting both hardware and software problems
* Managing and maintaining support tickets
* Ensuring timely and efficient resolution of support requests
* Collaborating closely with internal teams to ensure seamless IT operations
* Documenting and logging support activities and resolutions meticulously
Requirements
* Troubleshooting and problem-solving skills
* Excellent communication abilities
* Ability to manage and prioritise multiple tasks
If you are a Graduate or an IT Analyst with a passion for providing technical support and are looking for a new contract opportunity, we would love to hear from you. Apply now to join our client's dynamic and dedicated IT support team.
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