About the role We have an exciting opportunity for a Barista, who is enthusiastic about quality food and drink and great customer service to join one of our Tesco Café teams. Whether it’s a quick pit-stop after the weekly shop or a long overdue catch-up with a friend, you’ll ensure our customers enjoy delicious coffee, tea and seasonal drinks that make every day a little better. You’ll bring your skill as a Barista (or as someone who’s worked in hospitality) to the team and share your knowledge and expertise with those around you. At Tesco, no one tries harder for customers than we do. So, you’ll ensure you’re familiar with all of our menu offerings and any new initiatives, regularly review stock levels, and serve our customers quickly and efficiently, taking into account any particular requirements. At Tesco Café, we’re committed to providing opportunities for everyone to be at their best. With your experience, you’ll take ownership of team barista development and work closely with the Café Manager to support those looking to develop their skills Plus, you’ll use our Click and Learn portal and other café resources to complete specific learning modules to enhance your own knowledge. It really is a place to get on. Please note that you need to be 18 or over to apply for this role. You will be responsible for Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role’s key responsibilities and measures: Working at speed to serve a range of drinks to our customers quickly and efficiently. Making sure you adhere to food safety and hygiene regulations to ensure we meet the required standards. Regularly reviewing stock levels and being aware of (and following) all of our policies and procedures. Working with the Café Manager to identify and support team members looking to develop as Baristas. Keeping up to date with all communications from Tesco, as well as any new offers, initiatives and menu changes. Resolving any customer complaints where possible. You will need Experience of working as a Barista, or in a hospitality environment. A commitment to excellent customer service. Confidence to coach and train others in an inclusive manner. Personal Good planning and organisation skills. Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations. Excellent communication skills to support colleagues and the Café Manager. What’s in it for you Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:: Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco Request flexible working from day one Retirement savings plan Life Assurance Access to free wellbeing services with a range of resources to support your mind, body, and life An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home Uniform provided and policies to support you for all of life’s moments, big and small Holiday starting at 28 days (Including Bank Holidays) Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here. About us Tesco has become a market leader by doing the little things that really matter for our customers and colleagues. It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date. For more information about us please visit www.tescoplc.com VP25