*Hybrid working - 3 days a week in our Newcastle office
Sage has an exciting opportunity for an experienced Content Designer to join our Product
Experience Design (XD) team to design user interfaces and digital experiences for Sage apps.
You’ll work closely with UX designers, researchers, business analysts/solution designers,
product managers, developers, and consult with other teams such as customer support and
learning services.
At Sage, we’re passionate about creating clear, compelling, accessible content that provides
customers with the information they need, when they need it, and in the format they expect.
Key Responsibilities
• Design in-product content: Create microcopy such as messaging, descriptions, labels
(for buttons, icons, menus, etc.) and other elements. Write for a global audience with an
understanding of localisation and translation. Coordinate the translation of content into
European languages in collaboration with translators as needed.
• Help shape the user journey: Understand how users (from beginners to experts) learn
what information they need at each step to complete their tasks successfully.
• Work with the design team: Collaborate with UX designers to create journey maps,
wireframes, prototypes and design user interfaces for releases.
• Learn from our users: Work with and support user researchers, analysing and iterating
content based on data and usability findings.
• Build relationships with stakeholders: Understand business requirements and share
content strategies and designs.
• Participate in quality assurance: Ensure content is accurate and effective before
products or features are released.
• Contribute to content guidelines: Follow our writing style guides, design standards,
and use writing tools to ensure consistency across products and contribute to our Content Community of Practice.