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Pastoral support officer | lewisham

London
Marchant Recruitment
Support officer
Posted: 6 April
Offer description

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The Opportunity

Are you a resilient advocate for young people, an active listener, and a professional who believes that every child deserves a champion?

We are seeking a dedicated Pastoral Support Officer to join a vibrant and community-focused secondary school in Lewisham. In a borough celebrated for its rich cultural diversity and grassroots creativity, this school provides a vital sanctuary for its students. This role is perfect for someone who can navigate the complexities of teenage life with empathy, firmness, and an unwavering commitment to student wellbeing.

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Core Responsibilities

* Tiered Intervention: Managing a caseload of students who require additional social, emotional, or behavioral support, creating bespoke action plans to help them re-engage with learning.

* Conflict Resolution: Leading restorative justice meetings and mediation sessions to resolve peer-on-peer issues and foster a culture of mutual respect.

* Safeguarding Advocacy: Acting as a key point of contact for safeguarding concerns, working closely with the Designated Safeguarding Lead (DSL) and external agencies (Social Care, CAMHS).

* Family Liaison: Building strong, trusting relationships with parents and carers to ensure a joined-up approach to the student’s development and home-school stability.

* Behavior Management: Supporting the school’s behavior policy by providing "on-call" assistance, managing reflection spaces, and tracking behavioral data to identify trends.

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Why This School?

* Lewisham’s Vibrant Identity: Work in the heart of South East London, a borough with a proud history of social activism and a deeply diverse student population.

* Integrated Support Network: Join a multidisciplinary team of SENCOs, Counselors, and Attendance Officers who meet daily to ensure no student "falls through the cracks."

* Specialized Training: Benefit from regular CPD in Mental Health First Aid, Trauma-Informed Practice, and De-escalation Techniques (Team Teach/Step On).

* Career Progression: Access to pathways into Head of Year roles, Safeguarding Leadership, or specialized Educational Welfare positions.

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Candidate Profile

* Experience: Proven experience working with young people in an educational, youth work, or social care setting is essential.

* Knowledge: A solid understanding of the challenges facing urban youth, including mental health, social media pressures, and community safety.

* Communication: Exceptional interpersonal skills; the ability to speak the "language" of students while maintaining professional boundaries with staff and parents.

* Character: High emotional intelligence, a thick skin, and a genuine passion for making a difference in a fast-paced environment.

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How to Apply

To apply for this position, please submit your CV today.

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