Job Description
The Best Connection are looking for a Customer Service Advisor for a busy client in Chorley. Job Role: Dealing with different Customer queries every day Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution. Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
Demonstrate high quality customer service. The ideal candidate will be goal-oriented and have a deep knowledge on how to provide the best Customer Service whilst keeping up with business requirements in a good time-keeping, organised manner. (Different shift times varying weekly, as long as 37 hours is completed) 07.00-16.30 09.00-17.30 09.30-18.00 Finishing early on Fridays.
Occasional O/T on Saturdays Requirements: Attention to detail Team Player Self Motivated Can-do attitude Reliable transportation
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