Insurance administrator

Position: Insurance Administrator

Location: On-site in Bolton
Starting Date: ASAP
Salary: Basic living wage (dependent on applicant's age)
Industry: Insurance Brokerage
Hours: Full-time, 9:00 AM – 5:30 PM, Monday to Friday

Benefits:

* Company Pension

* Onsite Parking

* Full training and ongoing support

Job Overview:

We are seeking a reliable and detail-oriented Insurance Administrator to join our client, Impact Insurance, in Bolton.

This role is ideal for someone looking to build a long-term career within the insurance sector. You'll be responsible for providing administrative and clerical support to the brokerage team, ensuring all client documents, records, and communications are handled accurately and efficiently.

You will work closely with an experienced team member who has been with the company for over five years, offering full guidance and support as you settle into the role.

Key Responsibilities:

* Administrative Support: Prepare and maintain client documentation, correspondence, and internal records.

* Data Entry: Accurately input client and policy information into internal systems.

* Document Packs: Create and organise insurance document packs for new business and renewals.

* Client Validation: Check and verify client details to ensure compliance and accuracy.

* Account Support: Assist with basic account-related administration, reconciliations, and payment tracking.

* Compliance: Follow FCA and company procedures at all times; seek guidance when unsure.

* Customer Service: Handle incoming calls and emails professionally, directing enquiries to the right person.

* Reporting: Support the team with updates on renewals, document status, and general admin tasks.

* IT & Systems: Use Microsoft Office and internal systems confidently (training provided).

* Team Support: Work collaboratively with the wider brokerage team and provide assistance where required.

Experience & Skills:

* Previous office or administrative experience preferred (insurance background an advantage but not essential).

* Strong organisational skills and attention to detail.

* Good maths and computer skills.

* Excellent written and verbal communication.

* Ability to manage multiple tasks and meet deadlines.

* Willingness to learn and develop within the insurance industry.

* Positive, proactive attitude with good teamwork skills.

Training & Support:

You will receive hands-on training and mentoring from an experienced member of the team, ensuring you gain confidence in all administrative processes, systems, and insurance documentation requirements.

Application Process:

To apply, please submit your CV and a cover letter detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis, so early submissions are encouraged.

Equal Opportunity Employer:

We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply.

Contact: