TPF Recruitment is recruiting on behalf of a well-established independent accountancy practice based in Ashford, Kent. The firm is known for providing high-quality accounting, tax, and advisory services to a diverse client base and is looking to strengthen its administrative team with a highly organised and proactive Administrator.
This is an excellent opportunity for someone with experience in an accountancy or tax practice environment who enjoys a varied administrative role and being at the heart of a professional office.
The Role
As an Administrator, you will play a key role in supporting the smooth running of the office and ensuring excellent service for clients. The position involves a wide range of administrative responsibilities across client onboarding, office operations, and internal processes.
Key Responsibilities
Front of House & Communication
* Handling all incoming calls
* Answering calls, directing enquiries, taking messages and actioning where appropriate
* Meeting and greeting clients
* Notifying security, arranging refreshments, and resetting the boardroom after meetings
Post Management
* Managing all incoming and outgoing post
Client Onboarding
* Supporting the onboarding of new clients
* Updating and maintaining the firm's CRM system
* Producing basic reporting for internal self-audit and management meetings
Client Records
* Managing the transfer of records
* Handling professional clearance processes
* Maintaining accurate client records
Mailbox Management
* Co-managing three shared mailboxes
Administrative Processes
* Assisting with maintaining and updating internal administrative processes
No Longer Acting (NLA)
* Following and administering the NLA process
Office Housekeeping
* Managing stationery and office groceries
* Reporting building issues to the landlord
* Liaising with the cleaning company
Team & Office Support
* Assisting with organising staff meetings and events
* Supporting ad-hoc projects and requests from the Senior Management Team
Requirements
Role Requirements
* 2-3 years' experience within an accountancy or tax practice
* Knowledge of Company Secretarial (CoSec) processes is advantageous
* Strong organisational and administrative experience
* Comfortable working in a fully office-based environment
Benefits
Key Attributes
* Articulate with strong written and verbal communication skills
* Highly organised with excellent attention to detail
* Able to manage multiple tasks effectively
* Confident and capable of working independently
* A proactive problem solver
* Calm and composed under pressure
* Proficient in Microsoft Word and Excel (intermediate level)
* Knowledge of PowerPoint would be beneficial
Please apply to the role or contact Luke Harrison on
#J-18808-Ljbffr