Salary: £90,000 - 90,000 per year Requirements: Cisco Certifications - CCNP or CCIE Significant experience in a senior technical leadership role within a network consultancy, MSP, or systems integrator Strong hands-on background in enterprise networking technologies (routing, switching, wireless, security, UC) Proven experience leading and developing engineering teams Strong understanding of networking best practices, performance, reliability, and security Excellent communication skills with the ability to engage confidently with customers and senior stakeholders Strong organisational, people management, and delivery skills Full UK driving licence Responsibilities: Define and execute the Professional Services engineering strategy, aligned to customer needs and business growth Own technical standards, solution design quality, and delivery governance across all projects Ensure projects are delivered on time, within scope, and to agreed technical and security standards Act as the senior technical escalation point for complex customer issues Build, lead, and develop a multi-skilled engineering team, fostering a culture of accountability and technical excellence Oversee skills development, training plans, and performance management Drive continuous improvement in tools, processes, and delivery methodologies Work closely with Pre-Sales to translate customer requirements into robust, commercially viable solutions Partner with Support teams to ensure smooth handover, documentation, and long-term service stability Act as a senior technical advisor in customer engagements, design workshops, and solution demonstrations Technologies: Cisco Support Network Security More: We are looking to recruit a Head of Network Professional Services for our leading network consultancy and managed services provider based in Worcester. This key leadership role is vital for setting the technical direction, overseeing delivery quality, and leading a high-performing Professional Services engineering function. We offer a competitive salary of £75,000 - £90,000 with benefits. The successful candidate will possess strong technical credibility paired with the ability to lead, mentor, and scale our engineering team in a fast-paced, customer-focused environment. last updated 5 week of 2026