Join Our Supply Chain Team!
Our Supply Chain team is committed to reducing inventory (working capital), maximising client service levels, and delivering best-in-class customer service. It's a mighty task—and we rise to the challenge through accurate forecasting, close collaboration with our partners, and a relentless drive to go the extra mile.
If you're passionate about supply chain, data-led decision-making, and working in a fast-paced, collaborative environment—we'd love to hear from you!
Purpose of the role:
To effectively balance inventory and service levels through intelligent, data-driven forecasting and collaboration with both internal and external stakeholders.
Responsibilities of the role:
* Communicate important updates and insights via our internal social platform, Blink.
* Understand customer needs, offering proactive solutions that align with expectations.
* Monitor invoicing accuracy to ensure correct revenue is captured for Dee Set.
* Liaise with suppliers and brands to build collaborative forecasts and manage stock requirements.
* Analyse and interpret data to drive stock stability and service improvements.
* Accurately forecast customer demand and input into Netstock, enabling visibility across warehouse operations, finance, and with key clients.
* Partner with brands to reduce excess stock and improve inbound service levels.
* Ensure pricing integrity across the current range and new product listings.
Skills/Experience Required:
* Intermediate to advanced Microsoft Excel skills.
* Experience working with ERP systems.
* A strong track record of delivering exceptional customer service.
* Previous experience within a supply chain function, ideally involving forecasting, inventory, or demand planning.
What's On Offer:
* Salary: £27,500
* Hours: 37.5 hours per week Monday to Friday 9am-5pm
* Access to Colleague HUB Rewards – discounts across retailers, 24/7 GP service, and more
* Training and mentoring to support your personal and professional development
This role is based in our Stoke-on-Trent Head Office.
Closing date for Applications: 24th December 2025.