AOverview
To be based at our Liverpool office.
The Tenancy Manager plays a crucial role in ensuring a smooth letting and management process for our tenant and landlord clients. This position requires a proactive individual who can effectively handle disputes, maintain records, and liaise with tenants and landlords. The ideal candidate will possess strong organisational skills and excellent communication abilities.
Responsibilities
* Oversee the referencing and move in process effectively
* Qualify tenant enquiries and arrange viewings for properties
* Manage the compliance process
* Maintain accurate records through data entry and administrative tasks
* Communicate with both tenants, contractors and landlords to ensure cohesive management of tenancy issues.
* Arrange maintenance works reported by tenants, liaising with contractors
* Deal with deposit returns and manage disputes if they occur
Experience
* Proven experience in a similar role within property management is essential
* Strong administrative skills with proficiency in data entry
* Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
* Ability to work independently while also being an effective team player.
Job Type: Full-time
Pay: From £26,000.00 per year
Experience:
* Property Management: 2 years (required)
Work Location: In person
Reference ID: Tenancy Manager