Programme Management Office (PMO) Manager
Cambridge University Hospital NHS Foundation Trust
The closing date is 20 May 2026
Cambridge University Hospitals (CUH) is a highly digitised healthcare organisation, recognised as a HIMSS EMRAM Level 7 institution. We are committed to driving innovation and excellence in healthcare through our strategic plan.
Help shape how the Trust delivers productivity and efficiency—improving access to care by reducing unwarranted variation and removing unnecessary activity across inpatient and outpatient pathways, and across corporate and administrative processes.
We’re seeking an experienced PMO Manager to provide robust, risk‑based governance and drive consistent, high‑quality programme delivery across a strategically significant portfolio. You’ll set the standards for how schemes are identified, planned, tracked and reported—ensuring benefits are realised while safeguarding patient and staff safety and the quality of service provision.
Working in a matrix environment, you will partner with executive, clinical, operational and corporate leaders to maintain a standardised governance framework; embed clear processes, templates and reporting; surface quality impact and delivery risks early; and escalate concerns appropriately. You’ll also work closely with Analytics and Insights to use data to identify opportunities and demonstrate impact.
If you bring excellent facilitation and negotiation skills, strong programme leadership, a “can‑do” approach, and a sound understanding of NHS finance, we’d love to hear from you—safe, kind and excellent in all you do.
Main duties of the job
* Provide and oversee an effective, standardised risk‑based governance framework for the productivity and efficiency programme.
* Provide standardised documents and clear processes to support divisions and directorates to identify, plan, report and deliver productivity and efficiency schemes.
* Provide accurate and timely reporting of the development and delivery of productivity and efficiency schemes, and identification of associated quality impact or delivery risks.
* Provide timely and appropriate escalation of emerging or actual concerns in respect of patient and staff safety, the quality‑of‑service provision and the deliverability of related schemes.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing “outstanding” care to our patients and rated “Good” overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together – Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high‑quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
* applied for a Graduate visa
* or you have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on the 20th May 2026.
Interviews are due to be held on the 25th June 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
* Educated to degree level or with demonstrable equivalent experience.
* Project Management qualification or equivalent experience e.g. Prince2, Managing Successful Projects or similar.
* Evidence of continuous professional development.
* Educated to Masters or Post Graduate degree level or equivalent professional qualification.
Experience
* Significant experience of a programme management function within a public sector environment.
* Experience of data for improvement and the use of statistical process control charts to illustrate performance over time.
* Have proven experience of leading on a quality and cost agenda and ensuring service accountability.
* Experience of leading and developing a specialist team in a challenging environment involving multiple stakeholders.
* Have a demonstrable track record of managing change in a complex organisation.
* Demonstrable evidence and track record of achieving desired clinical and corporate outcomes through robust data analysis and stakeholder management.
* Have experience of managing improvement and/or assurance projects.
* Experience of facilitating and supporting investigations into risk management issues.
* Proven track record of developing policies or procedures and providing high quality reports to senior level stakeholders.
* Experience of communicating complex information appropriately to varying levels of the organisation.
* Experience of working with clinical and operational colleagues.
* Experience of working to tight deadlines.
* Previous experience of working in an Acute Healthcare environment.
* Experience of health and/or social care information systems.
* Trained in root cause analysis techniques.
* Experience of supporting multiple complex projects with co‑dependencies and able to provide examples of when demonstrable benefits were delivered.
* Experience of delivering teaching or training to colleagues of varying seniority.
Knowledge
* Have working knowledge of clinical settings at a senior level in a large hospital organisation.
* Understanding of patient pathways and how clinical services are organised.
* A good understanding of the requirement placed on NHS hospitals to improve quality, safety and costs and of the regulatory and financial environment in which NHS providers operate, including a sound understanding of NHS financial funding mechanisms and NHS income and expenditure is required.
* Working knowledge of health and social care roles, responsibilities, priorities and policy direction.
* Thorough understanding of governance and ability to articulate the importance of compliance and risks of non‑compliance.
Skills
* Excellent organisational, communication and interpersonal skills.
* Able to provide examples of anticipating and mitigating challenges and risks, and of actions taken to assure delivery.
* Able to express subject matter expertise confidently and authoritatively and translate it for others so that it is neither jargon laden nor intimidating.
* Verbally confident and able to articulate the rationale for their position. Stands up for what they believe to be in the best interests of the patient and staff.
* Numerate, with proficient computer skills, including Microsoft Outlook, Word, Excel and PowerPoint or equivalents.
* Able to demonstrate a high level of self‑awareness and a commitment to self‑development.
* Ability to work flexibly and be adaptable to change. Comfortable with ambiguity and able to see through detail to get to the root cause of a problem.
* Ability to work under pressure.
* Ability to work in a matrix structure and directly line manage staff, delegating effectively and holding others to account for delivery in both directly and matrix managed situations.
Additional Requirements
* The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
* A strong commitment to the improvement of patient care and staff experience.
* A high level of personal integrity and the confidence to provide critical friend challenge when necessary.
* The capacity to be resilient, reliable and calm under pressure.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Cambridge University Hospital NHS Foundation Trust
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