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Join us, be part of more.
We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers, a team of 21,000 colleagues committed to creating a greener, fairer future by developing an energy system that doesn’t rely on fossil fuels. We are dedicated to igniting positive change in our communities. Here, you can find purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently—we make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell and mend. We’ve powered the UK’s homes and businesses for over 200 years. Now, we’re making the UK greener and more energy-efficient, moving closer to Net Zero by using innovative tech like thermostats, heat pumps, solar panels, and EV chargers, making it easier for our customers to reduce their carbon footprint.
Role Overview:
Join our British Gas Services and Solutions team as a Commercial Partnerships Lead. You’ll be part of our CX and Commercial team, focused on driving customer growth through strategic partnerships.
Key Responsibilities:
1. Launching and managing strategic partnerships, coordinating with internal teams (operations, IT, customer service, engineering, finance, compliance, marketing, reporting).
2. Ensuring smooth go-live transitions and addressing early implementation challenges.
3. Working with Product and Technology teams to integrate partner requirements into systems.
4. Overseeing implementation plans, milestones, and risk management.
5. Monitoring partnership performance and developing business cases for additional benefits.
6. Maintaining service levels and supporting partners collaboratively.
7. Ensuring operational compliance with FCA regulations, legal standards, and governance.
What We’re Looking For:
* Experience in operational implementation or commercial execution, ideally in home services, telco, banking, energy, insurance, or large-scale partnerships.
* Strong understanding of contract law, risk management, and compliance.
* Proven ability to manage complex negotiations and balance partner expectations with business needs.
* Excellent project management and stakeholder communication skills.
Why Join Us?
We’re a people-focused organization that values supporting the diverse realities of our employees. Our total rewards package offers flexibility to meet your needs, supporting you and your family physically, emotionally, and financially. Discover why we’re a great place to work and what being part of more means for you: https://www.morethanacareer.energy/britishgas
If you’re full of energy, passionate about sustainability, and eager to craft a better tomorrow and a better you, join us. Share your story with us throughout the recruitment process so we can support your journey.
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