About The Role
Group Commercial Services is recruiting for a Sales Support Executive to join the Group Fleet and Insight Operations Team on a full-time, permanent basis.
Reporting to the Group Fleet Operations Support Manager, you will manage the operational responsibilities of the Group Fleet sales platform while maintaining high levels of integrity with brand fleet departments. You will act as the first point of contact for network and customer enquiries across fleet and specialist sales areas.
Skills & experience you can bring to the role:
* Great attention to detail.
* Strong communication skills.
* Experience of being very organized and a team player.
* A proactive manner to reach speedy resolutions.
* Previous sales support experience with exposure to systems and reporting.
What does a typical day look like?
* Manage support tickets raised by our network via our resolve platform, including price protection requests, invoice or pricing queries, or requests for copy invoices.
* Support our brand requests for bulk vehicle movements to help achieve month-end targets.
* Participate in network training and support agency processes.
* Handle administration and reporting to ensure compliance with SLAs and efficient workload management.
* Contribute ideas for continuous improvement to enhance efficiency and lean processes within the team.
What can we offer you?
Along with a competitive salary, we offer car schemes (including cars for family members), discretionary bonuses, enhanced pension contributions, healthcare cash plans, 27 days holiday plus bank holidays, 4x life assurance, health & wellbeing support, and a wide range of flexible benefits tailored to your lifestyle.
Group Commercial Services
Group Commercial Services (GCS) is the engine that keeps our brands running. As an internal business unit within the Volkswagen Group, GCS comprises over 100 experts providing strategic advantages through delivering practical results, winning, retaining, and delighting customers every day.
About Us
Volkswagen Group
We’re driven by difference. With six major brands, each with unique histories, designs, and innovations, we create some of the world’s most iconic vehicles. Our goal is to deliver sustainable mobility for future generations, focusing on customer needs and industry innovation.
Join us during this exciting time of transformation in digitalisation, electrification, and driverless mobility. We welcome diverse backgrounds and perspectives, which are vital as our industry evolves.
To avoid disappointment, submit your application promptly as we reserve the right to close the vacancy early if a high volume of applications is received. Once closed, we cannot consider further applications.
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