Job summary
Anew and exciting opportunity has arisen for a Workflow Coder to join ourfriendly and dynamic team at Woolpit Health Centre. This role is a hybrid parttime position for 20 hours per week. Experience of working in primary care or asimilar role such as a medical summariser or clinical coder would be anadvantage; however full training will be provided.
Thepost holder will be responsible for undertaking a wide range of clinical dataand administrative duties to support the General Practitioners. The WorkflowCoder will beresponsible for the screening of incoming clinicalcorrespondence and read code relevant information into the patient's electronichealthcare records using the clinical system, Emis.
The postholder must have the ability to organise and prioritise their own workload on aday-to-day basis and work strictly in accordance with specific practice ornational guidelines.
Main duties of the job
Tofollow practice protocols to ensure consistent and high quality care isprovided to our patients
Toscreen all incoming clinical correspondence received from the WorkflowAdministrator and read code relevant information into the patients electronichealthcare records
To analyse and extract diagnostic and procedural informationfrom clinical correspondence, assigning the appropriate code in an accurate andtimely fashion
To identify where further investigation or clinical review isrequired and coordinate appropriate follow-up or medication changes with practiceclinicians
To ensure computerised records are correct, accurate and up todate
To liaise with GPs, Secondary Care Sector and other healthprofessionals to resolve clinical queries
To support all clinical staff with coding tasks as requested
To recognise own knowledgelimits and seek advice from clinical colleagues or the GP Workflow Lead asappropriate
To alert the GP Workflow Lead or Administration Manager of any clinicalcoding errors or discrepancies within patients electronic records
To effectively manage workloads andresources to meet the standards expected by the GP Workflow Lead and AdministrationManager
About us
Why work for us?
Based in the Suffolk village of Woolpit, the Health Centre aims to provide:
The type of care that we would expect for ourselves and our own families.
We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.
We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.
Our 7 GP partners and 5 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.
Benefits of working for Woolpit Health Centre include:
1. Attractive rates of pay with annual pay review (not agenda for change)
2. Regular one-to-ones to aid good communication
3. Generous annual leave entitlement
4. Voluntary overtime when available
5. Plenty of training opportunities
6. Membership of the NHS contributory pension scheme
The NHS Pension Scheme is a defined benefits scheme
Life insurance
Family benefits including an adult dependents pension and childrens pension
Ill health benefits
20% employer contribution
7. Option of NHS discount and Blue Light Card for retail/dining/holidays etc
8. Free uniform
Job description
Job responsibilities
To follow practice protocols to ensure consistent and high quality care is provided to our patients
To screen all incoming clinical correspondence received from the Workflow Administrator and read code relevant information into the patients electronic healthcare records
To analyse and extract diagnostic and procedural information from clinical correspondence, assigning the appropriate code in an accurate and timely fashion
To identify where further investigation or clinical review is required and coordinate appropriate follow-up or medication changes with practice clinicians
To ensure computerised records are correct, accurate and up to date
To liaise with GPs, Secondary Care Sector and other health professionals to resolve clinical queries
To support all clinical staff with coding tasks as requested
To recognise own knowledge limits and seek advice from clinical colleagues or the GP Workflow Lead as appropriate
To alert the GP Workflow Lead or Administration Manager of any clinical coding errors or discrepancies within patients electronic records
To effectively manage workloads and resources to meet the standards expected by the GP Workflow Lead and Administration Manager
Undertake specific assigned tasks, project support or development which may arise from time to time
To attend regular staff meetings
To carry out any reasonable duties requested by the Doctors, Practice Manager or Administration Manager
Ensure compliance with the requirements of the Data Protection Act 2018 and Caldicott principles at all times
Ensure awareness of the requirements of the Care Quality Commission essential standards for primary care
Person Specification
Skills
Essential
9. Able to establish, maintain and develop effective communications across the Practice and with external organisations
10. Excellent ICT skills
11. Excellent oral and written communication skills
12. Ability to analyse and interpret information
13. Methodically and accurate approach to work with attention to detail
14. Excellent time management skills, capable of prioritising and managing competing demands and workloads
15. Able to work under pressure
16. Good problem-solving skills.
17. Ability to follow policies and procedures
Qualifications
Essential
18. Educated to GCSE level or equivalent
Desirable
19. GCSE Mathematics and English (C or above)
Experience
Essential
20. Experience of working with GP clinical information and systems such as EMIS, SystmOne, or hospital coding environment
21. Recent and relevant experience of primary care
22. Possess a broad knowledge of anatomy and physiology, and medical terminology
23. Good knowledge of IT programs such as Microsoft Office, Excel, Word, Powerpoint, Outlook and databases
Desirable
24. A good knowledge of working with GP clinical systems such as EMIS
25. Understanding of the NHS/Primary Care Services
26. Knowledge of confidentiality in the workplace/information governance
Personal qualities
Essential
27. Polite and confident
28. Flexible and cooperative
29. Motivated
30. Forward thinker
31. Ability to work under pressure
32. Commitment to continuing professional development of self and others
33. A flexible and adaptable approach to maintain the consistent delivery of high-quality services
34. Flexibility in working hours