Overview
Join to apply for the Operations Specialist role at M9 LOGISTICS.
We are an international midsized forwarder with the ambition to grow further. We work worldwide in many countries with a diverse team in Europe, Asia and the Americas. Whatever language we speak, we are all united by one vision – to move forward and create a better life for many people. Our team is the heart and soul of the business and integral to its success.
To expand the capabilities of the M9 network in London we are looking for an Operations Specialist who shares our values and becomes part of our friendly M9 team. The role is an all-round operational role handling Air/Ocean/Road shipments Import/Export with a particular focus on Air Exports. There is room to develop yourself and we will offer personal training as required for the job.
Responsibilities
* Handling imports and exports by air, sea and land, from reception and documentation to managing delivery with transport companies and forwarders.
* Coordination of international freight forwarding with usual handling to/from different markets (destinations/origins), receiving customers’ orders.
* Daily contact with customers, freight forwarders, customs agents and transport companies.
* Keeping orders in the company database.
* Issuing debit notes to customers and processing expenses from providers.
* Calculation of transport costs, creating proposals to customers and internally in the company network, choosing of transportation routes.
* Preparing quotations to customers, own offices and network agents.
* Negotiating rates with carriers and suppliers.
Performance indicators
* Responses to customer requests and provision of commercial proposals within 24 hours of receipt.
* Registration of all requests and operations in the corporate system within 24 hours.
Required skills and experience
* From junior to experienced in logistics, preferably with strong knowledge of Air Exports.
* Overall market knowledge.
* Willing to develop yourself.
We offer
* A market-competitive salary.
* Room for development and growth in a growing company.
* Work in a multinational team.
* Office located in the Heathrow London area.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Transportation, Logistics, Supply Chain and Storage
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