Overview
We have an excellent opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Ringwood, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly. Experience with our products isn't necessary if you bring great customer service and team working skills; we will provide everything you need to succeed.
Location: Ringwood. 8 hours per week on a Saturday. Salary - £12.91 per hour - plus pension and company benefits. Candidates need to be 18+ due to occasional lone working.
Conveniently located within walking distance of the town centre, our Ringwood store has been serving local tradespeople and home décor enthusiasts in the area for 20 years. From its light, airy and modern showroom customers will find a comprehensive range of designer and trade paints as well as wallpaper pattern books and decorating tools and equipment, making us the go-to place for retail customers and professional decorators in the area. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.
Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. We are a family-owned business with a heritage of over 120 years and a network of over 250 stores. We place great emphasis on the development and growth of our colleagues with a culture of helping one another succeed. To find out more about working with us visit www.Brewers.co.uk/careers.
We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
* Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
* Use product knowledge to provide recommendations and help customers find the best product for their needs
* Mix paint for customers, process specialist orders, and request special stock within the branch network
* Develop sales of the company product range including wallpaper, paint and fabric
* Build relationships with customers to fully identify their needs and provide a comprehensive service
* Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
* Assist with stock maintenance in the branch
* Unload deliveries and ensure stock is distributed throughout the store
Qualifications and Attributes
* Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
* Approachable, open and friendly; happy to help both customers and colleagues
* Enjoys working as part of a team but can also work independently
* Willing to attend training to become a Fire Marshall and/or First Aider if required
* Keen to learn, develop skills, and progress within our industry
* Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
* Competitive salary
* 31 days holiday including bank holidays, increasing with service (Pro Rata for Part Time)
* Free life assurance
* 5% employer pension contribution (subject to employee contributions)
* Wagestream – access to a percentage of your pay as you earn it
* Employee Assistance Programme, Virtual GP service, Medicash
* Brewers Colleague discounts and partner discounts
* Cycle to Work, Season Ticket Loans and Helping Hand Loan Scheme
* Staff uniform and uniform cleaning tax relief
* Comprehensive Induction and ongoing development
* After a qualifying period, eligible for additional benefits such as profit-related pay and enhanced maternity/paternity pay
To apply for this opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process to be considered. Due to the number of applications we receive, we are unable to respond to applicants who do not complete the process.
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
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