At East Anglia's Children’s Hospices (EACH), we support children and young people with life threatening conditions, and their families, to receive care where and when they need it.
We are strengthening how we work with communities to ensure more families can access support earlier, feel connected, and receive care in a way that reflects their individual needs.
We are looking for a Community Connector to help build meaningful relationships across our communities, improve access to our services, and support inclusive, community based approaches to care.
Main duties of the job
* Build relationships with local communities, organisations and partners to increase awareness of EACH services
* Work alongside under represented communities to support more equitable access to care
* Support outreach activity, events and community based initiatives across the region
* Work with families and partners to co-produce inclusive engagement opportunities
* Provide information, advice and signposting to families and professionals
* Contribute to developing approaches that enable care beyond hospice settings
About us
Comprehensive range of benefits:
* Freeonsite parking & subsidised meals at our hospices
* Poolcar provided when working in the community
* NHSpension - continuation if already contributing
* EnhancedAnnual leave Entitlement - 27 days + 8 UK Bank Holidays
* AVIVApension package up to 7% Employer Contribution including Life Assurance
* Freeeye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and caresfor children and young people with life threatening conditions acrossCambridgeshire, Essex, Norfolk and Suffolk.
At EACH we believe in fostering a workplace where every individualfeels valued and respected. We are committed to building a culture ofinclusion where differences are embraced. We are actively seeking talentfrom all walks of life, recognising that diversity drives innovation,creativity and success.
Join us on a journey to create a more inclusiveworkplace, where everyone has equal opportunities to grow, contribute andsucceed. We welcome candidates from all backgrounds to apply for opportunitiesat EACH and adjustments will be made to facilitate the application andselection proces
Job responsibilities
* Proactively build and maintain relationships with local communities, organisations andpartners to promote awareness and understanding of EACH services.
* Identify and engage with under-represented groups and communities who may faceinequalities in accessing hospice care.
* Plan and deliver community engagement activities, including events, group work andwellbeing initiatives.
* Facilitate or support community groups that enable peer connection and inclusion.
* Map community networks and identify opportunities for partnership working.
* Support and deliver community-based engagement opportunities and local events across thehospice catchment area.
* Work in partnership with families, communities and external organisations to co-produceinclusive and meaningful engagement opportunities.
* Ensure the voices and experiences of families and communities inform engagementapproaches and contribute to service development.
* Build effective partnerships with voluntary, community and statutory organisations.
* Support the development and delivery of community-based programmes, group work andwellbeing activities.
* Support opportunities that enable connection, peer support and a sense of belonging forfamilies within their communities.
* Provide information, advice and signposting to families and professionals, supportingappropriate referrals into EACH services.
* Contribute to the development of community-based programmes aligned to EACHs carestrategy.
* Work with the line manager to develop and implement a local delivery plan, based onorganisational priorities and emerging insight from communities.
* Work collaboratively with clinical, care, volunteering and fundraising teams to ensure acoordinated approach to community engagement.
* Support, involve and coordinate volunteers within community engagement initiatives,recognising their contribution to EACH.
* Support the development of a compassionate communities approach, recognising the role ofcommunities in supporting families beyond hospice services.
* Maintain accurate and up-to-date records of engagement activity, contacts and outcomes inline with EACH policies and systems.
* Coordinate information relating to community engagement activity, partners and volunteers.
* Contribute to data collection, reporting and evaluation of community engagement activity todemonstrate impact, generate insight and inform service development.
* Represent EACH at community meetings, forums and events, promoting the organisation andits values.
* Maintain awareness of the diversity and cultural needs of the communities served by EACH.
* Travel across the region to deliver engagement activities and build community relationships.
* Participate in team meetings, supervision, training and organisational activities.
* Maintain appropriate professional boundaries at all times.
* Take responsibility for continuing professional development, attending training, supervisionand appraisal as required.
* Work flexibly to meet the needs of the service, including occasional evenings and weekends.
Person Specification
Experience
* Experience of working with families, communities or within health, social care or voluntary sector
* Experience of supporting community-based activities, events or groups
* Experience of building relationships with individuals or organisations
* Experience of working effectively as part of a team
* Experience of using Microsoft Office applications, particularly Outlook, Excel, Word and Teams
* Experience of working with under-represented or marginalised communities
* Experience of working with voluntary and community organisations
* Experience of supporting outreach or engagement initiatives
* Experience of leading or facilitating groups, activities or discussions
* Experience of outreach, engagement or partnershipbuilding initiatives
* Experience of working across multiple community settings
Knowledge and training
* Demonstrates effective written and numerical skills
* Demonstrates clear and effective communication with a range of audiences, both verbally and in writing
* Awareness of equality, diversity and inclusion in community settings
* Knowledge of community engagement or community development approaches
* Awareness of childrens palliative care, hospice services or voluntary sector provision
Skills and abilities
* Ability to communicate effectively with a wide range of people including children, young people, families and professionals
* Ability to develop and maintain positive working relationships
* Ability to work independently and use initiative within defined parameters
* Ability to plan, organise and deliver community-based activities
* Ability to collect, record and report information accurately
* Ability to adapt to changing priorities and manage own workload
* Ability to motivate and engage individuals or groups
* Awareness of promotional or engagement methods (e.g. events, community networks, social media)
* Uses a range of approaches to problem solving and engaging others
Other requirements
* Current full, valid driving license and own transport
* Ability to travel to attend training at the other hospice sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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