What You’ll Be Doing
* Deliver day-to-day tool hire activities, deploying resource to ensure efficient, effective and safe operations
* Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling
* Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high-quality customer experience
* Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures
* Support branch colleagues in building knowledge and competence in tool hire product
* Ensure tool hire standards are always maintained
* Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network
What We’re Looking For
* Supervision - Effective supervision of the branch tool hire team in support of Branch Manager
* Sales - Effective contribution to Tool hire growth & profitability vs target by actively cross‑selling and upselling to customers
* Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
* Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
* Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
* Pride - You take pride in your work and are dedicated to producing top‑notch results.
What’s In It For You
* Competitive Basic Salary
* Performance Related Bonus 34 days holiday per year
* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
* Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
* Refer a Friend scheme
* Wellbeing Centre via Work Perks
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