We are seeking friendly, professional and enthusiastic Waiting Staff to join our Food & Beverage team. The ideal candidate will be passionate about guest service, able to work in a fast-paced environment, and committed to maintaining the high standards expected of a 4-star property.
You will be responsible for delivering exceptional service in our restaurant, bar, and during special events & banquets, ensuring guest satisfaction at every interaction.
Key Responsibilities:
* Greet and welcome guests with warmth, poise, and professionalism.
* Present menus, describe specials, make recommendations (including drinks/wine) as needed.
* Take food & beverage orders accurately and deliver them promptly.
* Ensure correct set-up of tables before service (silverware, glassware, linens etc.).
* Maintain high standards of cleanliness, hygiene, and presentation in the dining area, service stations and back of house.
* Assist with side-station duties: restocking, clearing tables, polishing glassware & cutlery, etc.
* Support banqueting/events service as required (e.g. weddings, conferences).
* Respond promptly and efficiently to guest needs or requests; resolve minor issues or escalate to management.
* Adhere to all health & safety, food safety & hygiene standards.
* Assist with opening/closing duties and participate in shift handovers.
Requirements:
* Previous experience in a similar role in a restaurant / hotel / hospitality environment, ideally in a 4-star (or higher) setting.
* Excellent customer service and communication skills.
* Ability to work well under pressure, in a team, and maintain composure during busy periods.
* Flexibility with working hours: evenings, weekends, and bank holidays.
* A good attention to detail; polished presentation, professional demeanour.
* Basic wine / drinks knowledge is preferable.
* Knowledge of food hygiene standards (or willingness to undergo training).
* Fluent in English; other languages are an advantage.
Job Types: Full-time, Part-time
Benefits:
* On-site parking
Experience:
* waiting: 1 year (required)
Language:
* English (required)
Work Location: In person