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Family engagement officer

Caerphilly
Graig-Y-Rhacca Primary and Nursery Community School
Engagement officer
Posted: 2 June
Offer description

DescriptionEmployerLocation

We are recruiting a Family Engagement Officer at Caerphilly County Borough Council.

Working hours: 32.50

Working Weeks TTO: 39

Contract Type: Part Time, Permanent, Term Time Only

Location: Graig Y Rhacca Primary and Nursery Community School

Start date: Tuesday 1st September 2026

We pay an attractive salary of £22,820 - £23,965 and offer access to training and development opportunities.

The Governing Body of Graig Y Rhacca Primary and Nursery Community School is looking to appoint a member to our team who is committed to developing parental engagement and emotional and wellbeing support for our pupils and their families.

The purpose of the Family Engagement Officer is to work alongside the school’s HT and DHT, teachers and support staff team with pupils and their families in need of specific support. It is a varied role with the focus of supporting and engaging pupils and their families. The underpinning value of the work is to ensure that every pupil achieves their potential through the provision of targeted support, signposting to services and intervention. Under the direction of the Head Teacher, the FEO will contribute to all aspects of pupils’ well-being and achievement, ensuring attendance and punctuality is of a high priority.

We are looking for someone who:

1. is a strong communicator
2. warm and approachable
3. hard-working and can demonstrate an ability to use their own initiative
4. have knowledge of relevant policies / codes of practice and legislation in relation to education and child welfare/protection
5. can promote parents’ and families’ appreciation of the importance of attendance, education and learning
6. is able to liaise effectively with a range of external agencies including Children’s Services
7. will work to encourage good relationships and positive dialogue between parents and school to develop mutual respect, understanding and confidence.

We can offer:

8. a supportive, committed and friendly team aiming for excellence
9. children who are very well behaved, happy and eager to learn
10. a commitment to high quality professional development
11. Previous experience of supporting vulnerable families and children will be an advantage.

For the role, we ask that you have:

12. NVQ Level 3 or equivalent qualification
13. Excellent numeracy/literacy skills – equivalent to NVQ Level 2 in English and maths.
14. Working knowledge of national curriculum and other relevant learning programmes.

The ability to plan effective actions for pupils at risk of underachieving.

We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.

To view the Job Description and Person Specification please select the relevant attachment from the attachments list.

After reading the Job Description and Person Specification, if you would like to have an informal discussion about the role, please contact Nicola Thain, Headteacher on 0 29 20 85 25 16.

Application forms are available from the ETEACH website or the school.

Interviews will be held the week beginning 29th June 2026.

Applications may be submitted in Welsh. Any application submitted in Welsh will not be treated less favourably than an application submitted in English.

We are legally required to ask you to provide evidence of your right to work in the UK. Successful applicants are required to provide appropriate documentation such as a birth certificate, passport or work permit in accordance with the Immigration, Asylum and Nationality Act 2006.

This vacancy has been processed in English only because there is no Welsh requirement.

This post is exempt from the Rehabilitation of Offenders Act (1974) and a comprehensive screening process will be undertaken on all successful applicants. This will include an enhanced check with the Disclosure and Barring Service.

Safeguarding Statement

Graig-Y-Rhacca Primary and Nursery Community School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

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