Linzi Shoes
Online Merchandiser Executive
Location: Romford, London (Office-based)
Salary: £28,000–£35,000 (dependent on experience)
Hours: Full-time
About the Role:
We are looking for an Online Merchandiser Executive to support in maintaining and optimising our website and app. You will ensure our online store is visually appealing, up-to-date, and structured to maximise sales and the customer journey. This role is hands-on and highly detail-oriented, offering exposure to multiple aspects of digital merchandising, from product uploads to campaign support, with opportunities to gain experience across different merchandising platforms and digital optimisation projects.
Key Responsibilities:
* Assist in planning and executing online merchandising campaigns, including seasonal launches and promotions.
* Analyse website performance and product visibility to optimise layouts, categories, and navigation, ensuring a smooth customer journey.
* Monitor site search, filters, and taxonomy to ensure customers can find products easily.
* Support conversion rate optimisation by testing different product placements, banners, and landing pages.
* Use analytics tools (e.g. Google Analytics) to understand customer behaviour and identify drop-off points across the website.
* Identify opportunities to improve touchpoints where customers might drop off and suggest enhancements to increase retention and conversions.
* Review product copy and content for accuracy, brand consistency, and SEO considerations.
* Support projects that involve working with different merchandising platforms and assist with their implementation or integration into the business.
* Track and report on key merchandising KPIs such as conversion rate, average order value, sell-through, bounce rate, and stock availability.
* Keep up to date with competitor websites and industry trends to recommend improvements or new merchandising ideas.
* Assist with upload and maintain product listings, ensuring accurate descriptions, images, pricing, and stock levels
Your Talent:
* 2 years + experience in e-commerce merchandising, or a similar role.
* Strong knowledge of Shopify Plus is a must
* Willingness to learn and work across different merchandising platforms and contribute to implementation projects.
* Strong attention to detail and organisational skills.
* Creative eye for product presentation and merchandising.
* Analytical mindset, confident using data to improve performance and customer journeys.
* Familiarity with Google Analytics and Excel for reporting.
* Collaborative, proactive, and able to manage multiple tasks simultaneously.
Benefits:
* Health Cashback plan
* Health Care Plan after 1 year of service
* Employee discount
* Free parking
* Pension scheme