Overview
Salary: £16,958.20 per annum
Job Location: Southsea - Mansion Court
Hours: 25 hours per week - 5 hrs per day (Monday to Friday)
Contract Type: Permanent
Operating Company: Grange Property Management
Responsibilities
* Be the Visiting Scheme Manager for Mansion Court, Southsea, with the ability to prioritise and manage your own workload independently.
* Support residents in maintaining their well-being and independence; provide customer-facing support as part of a lone-working role with available regional and head office support, plus a Training and Support Assistant.
* Manage the building’s general operations, including repairs and maintenance of communal areas and the property structure; oversee contractors on annual contracts; oversee communal cleaning, gardening and window cleaning.
* Develop and nurture good working relationships with residents, contractors and clients, and act as the first point of contact for resident complaints, leasehold inquiries, or property alterations; provide empathetic guidance to residents, typically aged 60 plus.
* Demonstrate good IT knowledge (e.g., Outlook and Word) as part of the role.
About the Scheme
Mansion Court consists of 42 one and two bedroom properties located over 4 floors. Communal areas include a resident's lounge, kitchen and conservatory, laundry room, guest suite, lift, scheme manager’s office, and communal gardens with car parking areas.
Requirements / Qualifications
* Customer-focused with excellent communication skills and the ability to work with people from diverse backgrounds.
* Good standard of IT knowledge; ability to use applications such as Outlook and Word.
* Ability to travel across the region as required.
* This post is subject to Basic Criminal Record Check Clearance.
* You must be eligible to work in the UK to apply; visa sponsorship is not available. You are required to reside in England or Wales for the duration of employment.
Application Details
Closing Date: Thursday 18th September at midnight
Applicants must be able to travel across the region as required.
Additional Information
Clarion Housing Group supports the responsible use of AI. Here is your guide to using AI during the recruitment process. This vacancy may close without notice.
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