Purpose of the role:
To provide innovative and effective Learning and Development solutions aligned to the business strategy that support our colleagues to meet their objectives and reach their full potential.
To enable the delivery and maintenance of all learning, development, and performance interventions.
Responsibilities - Key areas:
* Effectively manage the pre and post learning and development cycle from end to end.
* Design and maintain relevant Dee Set specific learning and development.
Resources.
* Effectively manage the administration of Dee Set's learning management
platform and the training and performance records within it.
Responsibilities of the role - People and Processes:
* Administer the pre and post learning and development cycle from end to end.
* Support in the gathering of information for companywide learning needs
analysis (LNA).
* Send invites to inform appropriate delegates of any relevant learning.
Interventions.
* Design and update learning material using a variety of mediums.
* Liaise with external training providers where appropriate.
Customer Service:
* Provide effective timely learning and development communication to all stakeholders.
* Ensure that learning and development is renowned for its fast, friendly, and
efficient service to our customers.
Health & Safety:
* Complying with company policies and procedures including awareness of the current GDPR regulations and the confidentiality required for the position.
Desirable Skills & Experience:
* Able to use Microsoft office packages.
* Interested in client and colleague facing processes.
* Excellent communication skills and interpersonal skills.
* Flexible and adaptable manner with plenty of initiative.
* Able to manage own time and prioritise workload.
What's on offer:
* Salary: From £25,000 per annum.
* Location: Stoke on Trent Head Office/Hybrid working
* Exclusive discounts with a variety of retailers through our Colleague Hub