Job Description We are seeking a detail-oriented and efficient Night Auditor to join our team in Ipswich, United Kingdom. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift, managing front desk duties, performing financial reconciliations, and providing exceptional guest services. Conduct nightly audits of financial transactions and ensure accuracy in reporting Manage front desk operations, including check-ins and check-outs Provide outstanding guest services by addressing inquiries and resolving issues promptly Maintain a clean and organized front desk area and hotel public spaces Prepare reports for management detailing occupancy rates, revenue, and other key metrics Handle phone calls professionally and courteously, ensuring a positive experience for callers Assist with administrative tasks as required during the night shift Ensure the security and safety of guests and hotel property during overnight hours Collaborate with other departments to address any guest concerns or maintenance issues Stay up-to-date with hotel policies, promotions, and local area information to assist guests effectively 32 to 40 hours on a zero hour contract