At Warner Music Group, we’re a global collective that brings music to the world with innovation and teamwork.
Manager of Tour Logistics
We are seeking a highly experienced and strategic Manager of Tour Logistics to oversee all aspects of our tour merchandise supply chain. The role ensures the seamless movement of artist‑branded products across multiple locations, maintaining efficiency, cost‑effectiveness, and on‑time delivery.
Key Responsibilities
* Strategic Logistics Management: Supervise and determine the most cost‑effective and efficient shipping methods for all tour merchandise.
* Operational Oversight: Manage all aspects of product logistics, including split and drop shipments, and resolve on‑the‑road stocking and spacing challenges.
* Inventory & Tracking: Accurately track merchandise from origin to destination, providing timely updates to the tour team on all collections and deliveries.
* International Compliance: Coordinate international shipping and prepare all necessary tax documentation and commercial invoices to ensure smooth customs clearance.
* Stakeholder Communication: Serve as the primary liaison with merchandise representatives, providing expert guidance and support on all shipping matters.
* Inventory Management: Utilise specialised software to diligently track, adjust, and reconcile merchandise inventory levels throughout the tour.
About You
* Road merchandise experience is essential.
* Ability to work under pressure, communicate effectively, and meet deadlines.
* Strong multitasking skills, excellent time management and organisational skills, and a high attention to detail.
* Proficient in Excel, Outlook and video calls.
* Results‑oriented and self‑motivated.
We’d Love It If You Also Had
* Arena level tour experience, especially in EU.
* Experience in writing commercial invoices.
* Proficient on Google Workplace systems.
WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or any other characteristic protected by law.
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