Hire Administrator Houghton Regis (LU5) Salary: £13 Per Hour Temp with chance of being made permanent Our client is a leading business within the powered access industry, offering a comprehensive range of equipment for both hire and sale. They are currently seeking a Full Time Hire Desk Administrator to join their busy team based in Houghton Regis. This role involves a mix of administration, using internal systems, answering incoming calls, and supporting customers with hire enquiries. Its a customer-facing position that plays a key role in ensuring efficient daily operations and delivering excellent service. Responsibilities: Handle incoming customer calls and enquiries Process hire requests and provide accurate information on equipment availability Input and update customer details and hire information Support day-to-to-day administrative tasks to ensure smooth office operations Liaise with internal teams to coordinate deliveries, collections, and service requests Maintain organised records and ensure data accuracy Assist with general customer service duties, ensuring a high level of satisfaction Respond to email enquiries promptly and efficiently Support the wider team with ad-hoc duties as required Requirements: Previous experience in a customer service role Strong communication skills Excellent organisational skills Attention to detail Ability to work well as part of a team Problem-solving mindset Experience in hire, construction, or powered access sectors is an advantage but not essential Working Hours: Monday - Friday 8:00am - 5:00pm or 8:30pm - 5:30pm