Step into the heart of our supply chain.As our Order Taker & Logistics Fulfilment Coordinator, you’ll be at the centre of our supply chain operations—capturing customer orders with precision, coordinating deliveries with our fleet and logistics partners, and keeping customers informed every step of the way. From resolving order discrepancies to generating performance reports and supporting peak periods, your work will directly shape the efficiency of our logistics and the satisfaction of our customers. If you thrive in fast-paced environments and love turning complexity into smooth execution, this is your opportunity to make a real impact.
What You’ll Do
Process customer orders via phone, email, and digital platforms
Verify product codes, quantities, and delivery instructions
Ensure timely order processing aligned with SLAs
Resolve order discrepancies and missing details
Schedule and monitor deliveries with transport planners and logistics partners
Keep customers informed on order status and changes
Handle and escalate customer queries
Maintain accurate records of interactions and resolutions
Support peak periods and assist the Lead CoordinatorWhat You Bring
Pragmatic, resilient, and solutions-focused
Clear, confident communicator with a customer-first mindset
Comfortable with numbers and written communication
Experienced with planning tools and logistics systems
Collaborative and constructive in challenging situationsFunctional Strengths
Proven experience in fast-paced logistics and order-taking environments
Strong continuous improvement mindset
Solid understanding of logistics planning systems and processesExperience & Education
Operational efficiency and relationship-building skills
Positive, proactive communication style
Customer service excellence
This is more than coordination—it’s your chance to shape performance and customer satisfaction. Ready to make an impact? We’d love to hear from you.
In addition to this rolewe also offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits including:
Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
Training and development opportunitiesInterested? Why not click here to find out more? Go on... are you ready to build your future?
Tarmac, a CRH company, is an equal opportunity employer.We arecommittedto creating aninclusivework environment for all employees andactivelyencourage applications from all sectors of the community.
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid disappointment.
#Tarmac #TarmacCareers #Ordertaker #Logisticsfulfilment #Customers #Coordinator #LI-CW1
Tarmac Trading Limited