IT Services Analyst - 1st / 2nd Line Support Top European Financial Software Company Onsite working in the Horsham offices Salary up to £32K plus benefits A leading global Financial Software company are looking to recruit an experienced IT Services Analyst (1st / 2nd Line Support) to join their growing team based out of their Horsham offices. The IT Services Analyst is responsible for supporting, monitoring and fixing the existing IT infrastructure, working on new systems and upgrade projects. This company are undergoing a lot of new projects and IT system upgrades, so this role will suit an ambitious person who is interested in learning new skills and progressing their career over the next few years. If you have an interest in Cyber Security and Information Security there are good opportunities to learn these tools, technologies and processes as well. Key Responsibilities * Cyber and information security activities in line with their Information Security Management System * Checking and monitoring the daily backups * Checking and monitoring the email systems * Checking, monitoring and installing software patches – desktop, server and application * Importing data into the database as needed for development and test teams * Providing support to end users including remote office and home workers. * Account creation/deletion of joiners and leavers * Server/Desktop/Laptop software ins...