IT Asset & Configuration Manager
Location: London | Onsite: 2-3 days/week
Length: 6 months
We're looking for an experienced IT Asset & Configuration Manager (ITAM/SACM) to lead governance, software/hardware asset lifecycle management, and CMDB maturity as part of a major cost‑optimisation initiative. You'll be the SME driving improvements across ServiceNow (SAM Pro, HAM Pro, CMDB) and supporting a transition to CSDM.
Key Responsibilities
1. Lead ITAM/SACM governance, policies, controls, and lifecycle processes.
2. Own ServiceNow SAM/HAM/CMDB capability and data integrity.
3. Drive software compliance, audit responses, and licensing optimisation.
4. Ensure accurate CI/asset lifecycle management and service alignment.
5. Deliver reporting on compliance, CMDB health, and optimisation outcomes.
What We're Looking For
6. Strong hands‑on ITAM/SACM experience in complex environments.
7. Deep ServiceNow expertise (SAM Pro, HAM Pro, CMDB governance).
8. Experience managing software compliance, audits, and risk.
9. Confident stakeholder manager with a strategic, self‑starting mindset.
Nice to Have
10. CSDM/service mapping experience
11. Discovery/reconciliation tooling
12. ITIL, ServiceNow, or IAITAM certifications
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.