Millets Outdoor - 0339 Bath, 1/2 Northgate House, Bath, Bath and North East Somerset, United Kingdom Req #2471
01 July 2025
Trading from 100 stores, Millets supplies a casual outdoor customer base seeking value for money, offering a wide range of recreational activities with an emphasis on exclusive brands such as Peter Storm and Eurohike.
Role overview:
We are seeking an enthusiastic Sales Assistant to deliver an exceptional shopping experience. With opportunities for career development, JD Group is ideal for motivated individuals looking to progress and develop their careers.
Responsibilities:
* Provide excellent customer service by greeting customers warmly, ensuring they have a great experience, and understanding the customer service measurement programme.
* Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing add-on sales.
* Maintain high visual and merchandising standards by keeping the shop floor clean, well-stocked, and displays organized according to brand guidelines.
* Support store operations by assisting in other departments, representing the company professionally, and following safety guidelines.
* Process sales transactions accurately, including cash handling and card payments.
* Upsell and cross-sell products to maximize sales opportunities.
* Maintain stock levels and ensure shelves are organized and appealing.
* Address and resolve customer queries professionally.
* Collaborate with team members to achieve store targets.
Role objectives and KPIs:
* Contribute to achieving or exceeding monthly sales targets.
* Drive KPIs such as Units, Conversion, ATV, UPT.
* Achieve upselling and cross-selling targets.
* Maintain a high Net Promoter Score.
* Ensure all stock on the shop floor is replenished.
Skills and Experience:
* A positive attitude towards a fast-paced, customer-focused retail environment.
* Enthusiasm for challenges as opportunities for personal and professional growth.
* Strong interpersonal and communication skills, thriving in social interactions.
* Flexibility to work various shifts, including weekends and holidays.
Benefits:
* Company discount of 25% on many in-store and online products.
* Exclusive deals and discounts via TELUS Health platform.
* Access to counselling, digital health, and well-being advice.
* Health cash plans.
* Internal development courses and apprenticeships with nationally recognized qualifications.
* Discounted gym memberships at JD Gyms.
* Opportunities to join colleague networks, volunteer, and contribute to JD Foundation.
Due to high application volumes, if you don't hear back within two weeks, your application may be unsuccessful. Qualified candidates will be contacted for an initial meeting with the talent team, followed by an interview with the hiring manager. Thank you for your interest.
#J-18808-Ljbffr