Our client, a leading multi-franchise approved car dealership based in Cheltenham, is seeking a highly capable Vehicle Workshop Controller to join their dynamic Service Department. This role is instrumental in ensuring the smooth operation of the workshop and delivering exceptional customer service. The Vehicle Workshop Controller will be responsible for overseeing daily workshop activities and managing a skilled team of Technicians. Benefits: Competitive starting salary, negotiable based on experience Performance-related bonus scheme, with on-target earnings approximately £36,000 per annum 31 days annual leave, increasing with length of service Access to comprehensive in-house and manufacturer-approved training programmes Company pension scheme Staff benefits including life cover, service discounts, free MOTs, healthcare provisions, and online retail discounts Career progression opportunities within one of the UK’s most recognised car retail groups, acknowledged as a "Best Company to Work For" Working hours from 8:00am-6:00pm, Monday to Friday, with 1 in 2 Saturdays, 8:30am-12:30pmDuties: Oversee the daily operations of the workshop team, ensuring efficiency and productivity Collaborate with the Service Manager and fellow Vehicle Workshop Controller to optimise processes Communicate effectively with customers to understand and relay vehicle repair requirements Monitor individual and workshop performance aga...