Location: Hybrid/Haywards Heath, Dorking or Tonbridge
Salary: £34,624 - £45,307 per annum
Hours: 36 per week
Contract Type: Permanent
Role Overview
Are you passionate about enhancing people’s lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award‑winning team, you’ll play a vital role in delivering our national digital support and skills programme.
Responsibilities
* Managing relationships, agreements and contracts with grant‑funded and contracted delivery partners
* Delivering digital guidance and device solutions to Clarion residents
* Recruiting and managing volunteer Clarion Futures & Digital Champions
* Maintaining accurate and up‑to‑date information on our CRM, Pathway
* Collaborating with colleagues across Clarion Futures and the Group to ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion
Qualifications & Experience
* Experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals
* Experience of resident and community engagement, particularly with individuals facing multiple barriers to getting online, seeking employment and accessing services
* Effective communication skills and the ability to engage with a diverse range of people
* Strong organisational skills to manage diary and competing priorities, ensuring high levels of data and record accuracy at all times
* Capacity to travel throughout the South & Southwest region; willing to support colleagues elsewhere on an as‑required basis
* Basic Criminal Record Check clearance required
Hybrid Work Details
This is a hybrid role with a base location at our office in either Haywards Heath, Dorking or Tonbridge. You’ll spend an average of three days per week onsite at an office, visiting customers, volunteers and/or delivery partners across the south and south‑west region.
Closing Date
Thursday 30th April 2026 at midnight.
Interviews
Interviews are likely to take place in Islington, London on Thursday 21st & Thursday 28th May.
Additional Information
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This post is subject to Basic Criminal Record Check Clearance.
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