Job Description
PEARTREE HOUSING LTD provides high quality services to vulnerable adults within the local community. As a admin assistant/referral specialist, it is an important role in helping us develop new ways to expand the business. The role is varied and challenging and offers the opportunity to be part of team, which strives for excellence.
DUTIES AND RESPONSIBILITIES
* To liaise professionally with external agencies and family members.
* To answer any phone calls and general enquiries
* To register new claims to our system in accordance
* To deal with all incoming and outgoing mails.
* To liaise with internal and external agencies for any referrals to fill voids
* To document and report all untoward occurrences to your immediate manager.
* To attend and be an active participant in team meetings.
* To attend scheduled training when required.
* To perform other duties that may be required from time to time by your manager.
* Assistance in claiming/managing housing benefit application
* Day to day administration.
* Interviewing potential referrals/clients to make sure they are suitable for our accommodation.
* Send all leaving residents information to Birmingham City Council
* Housing Benefit claims to be chased up and assigned to relevant support worker to resolve.
* Housing Benefit claims to be made on line for new residents.
SKILLS
* Communicate effectively and sensitively with different people, including good standard of written English language
* To be able to record and report accurately.
* Support people in a creative way that respects choice, dignity, respect and privacy.
* Able to work using own initiative, plan and prioritise workload, and contribute own ideas to support service delivery.
Work remotely
* No
Job Types: Full-time, Contract, Permanent
Pay: £23,809.50-£25,000.00 per year
Benefits:
* Casual dress
Work Location: In person