Location: Acton, Ealing, Greater London, United Kingdom
Key Responsibilities:
* Work on a 24x7x365 rotating shift pattern (4 days on / 4 days off, 4 nights on / 4 nights off)
* Perform change control and incident management
* Maintain accurate tracking of all Data Centre assets and inventory
* Supervise and escort third-party vendors as required
* Plan and carry out installation, relocation, and decommissioning of IT hardware and network equipment in line with Data Centre standards
* Manage structured cabling and physical infrastructure across the Data Centre
* Ensure all work is completed in line with agreed SLAs
* Update documentation and systems regularly to maintain accurate records
* Comply with health and safety policies, quality standards, and site-specific security procedures
Daily Operations and Projects:
* Maintain and utilise Data Centre toolsets to support efficient operations
* Oversee Data Centre governance and ensure high standards are upheld
* Collaborate with facilities providers to optimise energy efficiency
* Support the daily running of the Data Centre, including installations, changes, and maintenance
* Participate in service improvement initiatives and major infrastructure projects, including power system upgrades and replacements
* Conduct basic server configuration (IDRAC, iLO)
* Perform hands-on tasks such as racking, stacking, patching, and cable management
* Identify and troubleshoot faults, escalating when necessary
* Manage complex inter-rack and inter-room cabling to support reliable IT and end-user connectivity
Skills & Experience Required:
* Prior experience working in high-risk environments and data centres
* Knowledge of DCIM tools and standards (desirable)
* Familiarity with ticketing systems such as ServiceNow or Remedy (desirable)
* Strong attention to detail and a proactive approach
* Solid understanding of infrastructure technologies and networking concepts
* Proficiency in Microsoft Office and IT service management tools
* A dependable team player with the ability to work independently and under pressure
* Flexible with regard to shift work
* Excellent verbal and written communication skills across all levels
* Strong organisational and administrative abilities
If you’re an experienced Data Centre professional looking for a challenging and rewarding opportunity in a high-profile environment, we’d love to hear from you.
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