IT Manager / Senior IT Support & Projects Lead | North West | £50k Benefits/Progression Zachary Daniels are delighted to be working with a fast-growing, entrepreneurial business to recruit an experienced IT Manager / Senior IT Support & Projects Lead. This is a unique opportunity to take full ownership of IT for a scaling organisation, blending hands-on technical support with the delivery of key strategic projects. In this standalone role, you'll report directly into the senior leadership, providing day-to-day IT support while also leading on transformation initiatives such as ERP and SaaS implementations. It's a varied and high-visibility position where you'll have the autonomy to shape the future technology landscape of the business. Benefits You'll Enjoy: Competitive salary up to £50,000 (DOE). Varied role with both hands-on and strategic responsibility. High visibility, reporting directly to senior leadership. Supportive, entrepreneurial culture with real scope to make an impact. Role Responsibilities: Provide 1st-3rd line IT support across hardware, software, and networking. Lead and deliver technology projects, including ERP and system upgrades. Act as the primary IT contact, working directly with senior leadership. Troubleshoot and resolve IT issues quickly and effectively. Liaise with external vendors, ensuring service quality and value. Maintain IT infrastructure, ensuring security, compliance, and scalability. Recommend innovations and improvements to support growth. About You: Broad IT support experience (1st-3rd line) with ability to work independently. Proven track record of managing and delivering IT projects end-to-end. Strong knowledge of hardware, networking, and cloud/SaaS solutions. Confident stakeholder manager, comfortable engaging with senior leaders and partners. ERP exposure would be a strong advantage. Equally comfortable with hands-on technical work and strategic discussions. Apply today with your most up-to-date CV! BBBH34418