Account Manager - May start
Location:
Blackburn, Lancashire
Contract Details:
FTC until Mat Leave, 14 months, Full Time, 37.5 hours per week, Monday to Friday, 8am to 4.45pm (finish at 12.30pm on Fridays). Hybrid working - mix of home and office.
Salary:
GBP 26,250, rising to GBP 28,350.
Benefits:
* 27 days holiday plus bank holidays, increasing to 32 days with service
* Birthday leave
* Option to purchase up to 5 additional holiday days per year
* Contributory pension scheme
* Life insurance (4x annual salary)
* Annual CPD days and opportunities for career development
* Modern facilities and family-friendly policies
* Scope for hybrid working
* Free parking on and off-site
About the Employer:
Our training provider, based in Blackburn and owned by the University of Central Lancashire, has over 50 years of heritage in Lancashire, delivering learning and development solutions and prides itself on excellence and talent creation.
Role Overview:
Are you a people person passionate about making a difference? Do you enjoy building relationships? This role offers a great work-life balance and company benefits.
You will engage with employers across the North West and nationally, providing high-quality apprenticeship opportunities, acting as their main contact, supporting training needs, and generating new business leads through warm contacts and appointments.
Key Responsibilities:
1. Serve as the main point of contact for customer account management, holding regular face-to-face meetings to discuss account matters, issues, and future needs.
2. Provide responsive customer service via email, phone, or meetings.
3. Maintain and grow existing client relationships, upselling and cross-selling services.
4. Manage sales pipeline and opportunities, achieving KPIs for Apprenticeships, Apprenticeship Preparation Programme, and commercial training.
5. Provide weekly sales reports and updates.
6. Build strong relationships with stakeholders, identifying market opportunities and growth potential.
Application Process:
To apply for the Account Manager role in Blackburn, Lancashire, please email your CV to Tina Lacey.
About Us:
Recruitment is a specialist agency dedicated to skills, training, and employability sectors nationwide, offering free pre-interview advice throughout the process.
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