At DCS Group, we’re not just about delivering products — we’re about delivering innovation, pace, and growth.
For over 30 years, we’ve been the trusted partner behind some of the world’s leading FMCG brands, combining deep category insight with scale, agility, and an entrepreneurial mindset. Alongside representing global names such as Procter & Gamble, Unilever, Kenvue, PZ Cussons and SC Johnson, we are also proud owners of our Enliven brand — a key part of our growth story.
Our business is evolving fast. With exciting developments in food distribution and new partnerships with brands such as Whitworths and Danone, DCS continues to expand its footprint across multiple FMCG categories at pace.
With divisions spanning Sales & Distribution, Export, Co-Packing and Manufacturing, and operating from our 26-acre Banbury HQ and state-of-the-art manufacturing facility in Redditch, this is a brilliant time to join DCS and be part of our next phase of growth.
The Opportunity
We’re looking for a Senior National Account Manager to join our high-performing sales team and take ownership of key national customer relationships.
This is a high-profile commercial role where you’ll shape and deliver customer strategy, own account P&L, lead Joint Business Planning, and drive sustainable growth across both branded and own-label portfolios. You’ll work closely with customers and internal teams to unlock category growth, improve performance, and build long-term partnerships in a fast-moving FMCG environment.
Key Responsibilities
1. Define and drive the commercial strategy for major UK retail accounts, leading the Joint Business Planning (JBP) process and delivering volume, value and margin targets.
2. Own and execute customer strategies, ensuring strong alignment on forecasts, promotional activity and long-term growth plans.
3. Partner closely with supply chain and internal teams to deliver accurate forecasting, promotional modelling and flawless execution.
4. Shape range, distribution and promotional strategies, influencing shelf-space, pack architecture, NPD and private-label growth.
5. Translate insight into action by analysing EPOS data, category trends and competitor activity to identify opportunities and drive performance.
6. Build and maintain strong relationships with buyers, category teams, operations, supply chain and finance, acting as the voice of the customer internally.
7. Manage and track investment budgets, invoices and claims with precision and accuracy.
8. Coach and develop team members where applicable, supporting high performance and progression.
9. Ensure compliance with Good Distribution Practice (GDP) and relevant retail and industry standards.
About You
10. Proven experience in a Senior National Account Manager or National Account Manager role within FMCG or large-scale retail, ideally UK grocery.
11. Strong commercial acumen with a track record of delivering customer growth in complex, fast-paced environments.
12. Excellent negotiation, influencing and stakeholder-management skills, confident operating at senior buyer level.
13. Data and insight driven, with strong capability in EPOS, category analysis, forecasting and turning insight into action.
14. Experience across both branded and own-label portfolios is highly desirable.
15. A clear communicator and confident presenter, able to lead meetings and deliver compelling strategic plans.
16. Technically proficient, with strong Excel and PowerPoint skills.
17. Leadership experience, either formally or informally, is an advantage.
Core Benefits
18. Life Cover
19. Pension Scheme
20. Medical Cash Plan
21. Cycle to Work Scheme
22. Well-being Initiatives
23. Subsidised Café with Free Breakfast
24. Staff Shop
25. Social Events
Why DCS Group?
As a family-owned business with a strong growth mindset, DCS offers the scale of a market leader with the energy and agility of an independent organisation. We invest in our people, celebrate success, and empower our teams to make a real impact.
If you’re ready to take the next step in your FMCG career — and want to be part of a fast-growing business with exciting ambitions across food, brands, and manufacturing — we’d love to hear from you.
Join DCS Group and help shape what comes next.
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