At Selby Jennings, we are proud to partner with a leading financial services firm seeking an experienced and strategic Account Director. This is an exceptional opportunity for a results-driven professional with a strong background in credit risk, credit data, and risk analytics. The successful candidate will lead client relationships across the EMEA and APAC regions, focusing on retention, upselling, and cross-selling opportunities.
Key Responsibilities:
* Act as the primary relationship manager for key accounts, ensuring client satisfaction and growth.
* Develop in-depth knowledge of clients' needs and provide tailored solutions utilizing credit data and risk analytics.
* Collaborate with internal stakeholders to deliver exceptional service and maximize client value.
* Identify and pursue opportunities for upselling and cross-selling to drive revenue growth.
* Lead contract negotiations, renewals, and retention initiatives.
* Stay informed of market trends to offer strategic insights and advice to clients.
Ideal Candidate Profile:
* 6+ years of experience in account management, client success, or sales within the financial services sector.
* Strong expertise in credit risk, credit data, and risk analytics.
* Proven track record of managing and expanding key client accounts.
* Exceptional communication and negotiation skills.
* Experience working across EMEA and APAC markets.
* Strategic thinker with a consultative approach to client management.
* Preferred Qualifications:
* Experience in financial services, fintech, or related industries.
* Familiarity with credit benchmarking solutions.
* Multilingual abilities are a plus.